Opticraft Community

Discussion forum => Legacy => Archives => Support => Topic started by: yuna1217 on July 31, 2015, 01:36:02 am

Title: Cannot change forum account name
Post by: yuna1217 on July 31, 2015, 01:36:02 am

I would like to change my name of forum account, but when i access "Profile -> Account Related Settings" and tries to change the name, it says that the password was incorrect. I'm sure the password is correct since i can log in to my forum account with that same password.
 
P.S. It's a forum account problem, and not related to SMP. I'm sorry if posting in SMP Support was improper.

Title: Re: Cannot change forum account name
Post by: FNVcourierjon(SigilStone) on August 01, 2015, 08:31:02 pm

Make sure to double check your spelling and if caps lock is on or not, nothing should messing up if you're using the password you use to log in

Title: Re: Cannot change forum account name
Post by: yuna1217 on August 03, 2015, 10:01:15 am

Sorry but I have tried the password for multiple times, and also tried logging out and logging in again.
it only works when I try to login, and doesn't work when I try to change account settings.

Title: Re: Cannot change forum account name
Post by: TheWholeLoaf on August 03, 2015, 10:15:23 am

For the sake of clarity, please be sure you're following this process as follows:

Click the Profile tab.

Click Account Related Settings.

Only modify the Name catagory.

Enter your current password into the Current Password box at the very bottom.

Click the Change Profile button.


If this is indeed what you have tried, I'll get you in touch with an administrator.