Discussion forum > Suggestions

/Helpop

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zxSM1FFYzx:
My idea is a command like /helpop that tells you what ticket number you are because like my self when i use /Helpop i wonder were i am in line so you could type /helpoptell or something and it tells you what number you are in line for help.

Thanks for reading

Bahraindude_2497:
That's not a bad idea...However I believe it would have to be to do with the plugin implemented on the Server...The plugin may not have that command...

Xeadin:
We already have a ticket system in place that shows us /helpop requests

Spamarian:
Xeadin, I was thinking of it, while I was waiting my service.
What if we could type /ticketqueue or /queue for seeing how many ttickets left before us, the MOD+ who serves, and the players asked for the ticket..
Like a list with three columns..
I believe tis easy..

ViperZeroOne:

--- Quote from: **BT5** on June 03, 2012, 08:05:09 pm ---Xeadin, I was thinking of it, while I was waiting my service.
What if we could type /ticketqueue or /queue for seeing how many ttickets left before us, the MOD+ who serves, and the players asked for the ticket..
Like a list with three columns..
I believe tis easy..

--- End quote ---

This addon would, actually, be pretty useless.  Since the ticket system not only grabs /helpop requests, but also triggers on key-words used in chat, only about 1 in 5 tickets (i would say) is an actual legitimate help request.  We end up closing a lot of tickets that aren't even a mod request.  If you say, "Hey come get this watermellon" we get a ticket because you used the word water.

Showing you that you're 9 out of 12 in a queue doesn't mean you'll be waiting a long time.  Most of those other tickets could be "false tickets" and you could actually be next.  In the same note you could be 1 out of 2, with one mod online and he/she is dealing with a huge problem.  Just because you're next in line doesn't mean you'll have a mod in a couple seconds.  It takes as long as it takes.  People need to learn to be patient.  The grief log file isn't going anywhere.  It doesn't matter if I check the grief now or in 30 minutes.  I can still roll it back and ban the person responsible.

The biggest suggestion I can say to people is to just send your /helpop request, chill out, and be patient.  We answer them, and close them, in the order that they appear.

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